What People in New Jersey Say...

"I have been a loyal customer of Action Carpet for over 12 years. I am always pleased with the way my light tan carpet looks like new after all the stubborn stains, like black cherry soda, are removed without a trace. That in and of itself is worht it but what sets Action Carpet apart from others is their superb customer service. From the ease of booking the appointment, to always being on time, to the care that is taken with my furniture, that is what keeps me a customer. Great customer service, along with a fantastic job that doesn't take days to dry, at a reasonable cost - what more could you want"

Denise Z - Long Valley


"Our company, Gervin Realty Management, has been using the services of Action Carpet Care for over 20 years. We have always found them to be very accomodating and professional. Their work is exceptional and they take pride in attempting to always get the results we ask for. On many occasions, we thought the carpet in properties we manage, were so dirty that it would be impossible to get them clean and would have replaced. But once Action Carpet Care finished, we were very pleased with the results and replacement was not necessary. We highly recommend Action Carpet Care and are confident that you will be pleased with their services."

Betty Gallagher

 

Spot Removal Steps

Act Quickly!  Most carpet available today has been treated with a stain-resist treatment; so many sills can be removed if immediate action is taken.  The longer the delay, the higher the probability of a spill becoming a permanent stain. Remember, staining is influenced by many factors, and no carpet is completely stain proof.

Blot liquids with a dry, white, absorbent cloth or white paper toweling. (no printing)

Do not scrub the area!  Scrubbing may cause pile distortion in the affected area.  Continue to use a dry cloth or paper towel until the area is completely dry.  For semi-solids, gently scrape up with a rounded spoon.  Solids should be broken up and vacuumed until completely removed.  If the spot can be identified, locate the substance in the spot removal guide (below) and follow the directions carefully.

Pretest any spot removal agent in an inconspicuous area to be certain the solution will not damage the fiber or the dye. After applying several drops to the testing area, hold a white cloth on the wet area for 10 seconds.  Examine the carpet and cloth for color transfer, color change, or damage to the carpet.  If a change occurs, another cleaning solution should be selected.

Apply a small amount of the selected cleaning solution to a white cloth and work in gently.

Work from the edges of the spill to the center to prevent the spill from spreading.  Do not scrub!  Blot in order to absorb as much as possible, and repeat if necessary.

Continue using the first cleaning solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all the cleaning solutions if the first solution removes the spill.

Be patient!  Complete removal of the spill may require repeating the same step several times.  After the spill has been completely removed, rinse the affected area thoroughly with cold water, and blot with a dry cloth until all of the solution has been removed.  Some cleaning solutions will cause rapid soiling if the solution is not completely removed.  Apply a one-half inch layer of white paper towels to the affected area, and weigh down with a flat, heavy object.  Continue to change paper towels as needed.

A dry, absorbent, cleaning compound may be used as a substitute to accelerate drying time.  For more detailed information on a specific spill, please search on the pull-down menu below.  Many fiber manufacturers provide a toll free cleaning assistance and advice (consult your warranty)


**Important - ALWAYS read and follow the care instructions and any warnings provided by the carpet or upholstery manufacturer. Carpeting and upholstery with natural fibers and/or certain dyes or finishes may require special treatment. If in doubt contact Clean As A Whistle for advice/service first. NEVER PROCEED with any stain removal instructions without knowing the exact nature of the stain involved. NEVER USE any retail products to remove stains from carpet or upholstery without seeking the advice of the manufacturer or you could void your warranty.